Privacy Policy

Website: https://www.hostingwolfs.com
Effective Date: 01-12-2024

Welcome to HostingWolfs (“HostingWolfs”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hostingwolfs.com (“Website”) and use our services. By accessing or using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

1.1 Information You Provide Directly

This includes information that you voluntarily provide to us, such as when you:

  • Register for an account.
  • Place an order for hosting or related services.
  • Fill out forms on the Website (e.g., contact forms, support tickets, quotation requests).
  • Subscribe to newsletters, updates, or marketing communications.
  • Communicate with us by email or other channels.

Such information may include, but is not limited to:

  • Name and contact details (e.g., full name, email address, phone number).
  • Company name and role (if applicable).
  • Billing details and payment-related information (processed via secure payment gateways).
  • Any other information you choose to share with us.

1.2 Information Collected Automatically

When you access or use the Website, we may automatically collect certain information about your device and usage of the Website, such as:

  • IP address.
  • Browser type and version.
  • Device type, operating system, and unique device identifiers.
  • Pages visited, time and date of visit, and time spent on those pages.
  • Referring website or source.
  • Other diagnostic and usage data.

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons, pixels, and scripts) to monitor activity on our Website, store certain information, and improve the user experience. Cookies are small text files placed on your device when you visit a website.

Types of cookies we may use include:

  • Essential cookies – required for the basic functioning of the Website.
  • Analytics cookies – help us understand how visitors use the Website and improve performance.
  • Preference cookies – remember your settings and preferences.
  • Marketing cookies – may be used for delivering relevant advertisements.

You can control or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality and features available on the Website.

2. How We Use Your Information

We may use the information collected for purposes including, but not limited to, the following:

  • To provide, operate, and maintain our Website and hosting services.
  • To create and manage your account, and process your orders and payments.
  • To communicate with you, including sending service-related notifications and responding to your inquiries.
  • To provide customer support and technical assistance.
  • To improve and personalize your experience on the Website.
  • To analyze usage and trends to enhance our services and Website performance.
  • To detect, prevent, and address technical issues, fraud, abuse, or security incidents.
  • To comply with legal obligations and enforce our terms, policies, and agreements.
  • To send you marketing or promotional communications, where permitted by applicable law and your preferences.

3. Sharing and Disclosure of Information

We do not sell your personal information to third parties. We may share or disclose your information in the following situations:

  • Service Providers: With trusted third-party service providers and partners that perform services on our behalf, such as payment processors, hosting infrastructure providers, analytics providers, email service platforms, and customer support tools. These parties are required to use your information only as necessary to provide the relevant services to us and to protect your information.
  • Legal Requirements: Where required to do so by law, regulation, court order, or governmental authority, or where such disclosure is necessary to protect the rights, property, or safety of HostingWolfs, our users, or others.
  • Business Transfers: In connection with any merger, acquisition, sale of company assets, financing, or transfer of all or a portion of our business to another company, your information may be transferred to the acquiring entity, subject to this Privacy Policy or a successor policy.
  • With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

4. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include secure servers, encryption (where appropriate), access controls, and periodic review of our data handling practices.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal, accounting, or reporting obligations. When information is no longer required, we will take reasonable steps to delete, anonymize, or securely destroy it.

6. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have certain rights in relation to your personal information, including:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate or incomplete data.
  • The right to request deletion of your personal data, subject to legal limitations.
  • The right to object to or restrict certain processing activities.
  • The right to withdraw consent where processing is based on your consent.
  • The right to data portability, where applicable.

To exercise any of these rights, or if you have any questions about your rights, please contact us using the contact details provided in the “Contact Us” section below. We may need to verify your identity before responding to your request.

7. International Data Transfers

If you access the Website from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in a country different from your own. By using the Website and providing us with your information, you consent to the transfer of your information to such countries, subject to this Privacy Policy and applicable law.

8. Children’s Privacy

Our Website and services are not directed to children under the age of 13 (or a higher age where required by applicable law), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information as soon as possible.

9. Third-Party Websites and Services

The Website may contain links to third-party websites, services, or content that are not owned or controlled by HostingWolfs. This Privacy Policy applies only to our Website and services. We are not responsible for the privacy practices of third-party websites or services, and we encourage you to review their privacy policies before providing any personal information to them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we update the Policy, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Hosting Wolfs, Kukatpally, Hyderabad, Telangana, India-500072.